Refund policy
Holiday Return Policy:
All purchases made between Thanksgiving and Christmas must be postmarked on or before January 10th. Holiday returns will be for store credit only and must be in compliance with our return policy (see final sale items above).
We get that sometimes things just don't work out & returns are needed. We're here to make your return process as easy as possible!
Returns postmarked within 7 days of date received will be eligible for a refund on the original method of payment or store credit, as long as, items are received in perfect, came back as it went out condition!
Once delivered to our headquarters, returns will be processed within 5 business days.
After 14 days, we are unable to accept returns on any purchases.
Original shipping fees are non-refundable and return shipping is the responsibility of the customer. We strongly suggest choosing a shipping option that provides you with a tracking number so that you can make sure your return makes it back to us. We are not responsible for any returns lost in the return shipping process.
All items must be returned to us in their original condition with all original tags still attached. Smoke free, deodorant, pet smell or perfume free.
The following items are FINAL SALE:
Sale/ Clearance Items
Any items sent back to us that are not in compliance with our return policy will be shipped back to the customer at their expense.
Exchanges:
We want you to love your tee, but for some reason if it doesn't fit we will exchange it for you.
Reorder the item in the size you need and then send the original item back to us (postmarked within 7 days) for a refund.
Send the item back and indicate that you would like store credit for the return and use the store credit to repurchase the item in the size/color you would like.
Damaged/Defective Items or Incorrect Orders:
Our team checks all items for any damages or defective areas before shipping them out to you and also checks to ensure all items are packed in the order, but we are human and know that we sometimes make mistakes. So, if you happen to receive an item that is damaged or defective or believe something is missing from your order, this is for you!
Damages must be reported to us as soon as it's unpacked within 3 business days. Tags must still be attached.
All reports must be made within 3 days of receiving your order or it will not be accepted.
Please contact us immediately at shop@fourlittlepoppies.com and provide us with a picture of the damaged/defective area or the item(s) you believe are missing from your order. Please include your first and last name and order number.